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What is Cost of Quality

Cost of Quality has 3 types of costs associated with it:

  • Prevention Costs
  • Appraisal Costs
  • Failure Costs
Prevention Costs

This category includes money required to prevent errors such as money spent on establishing methods and procedures, training to workers, acquiring tools, and planning for quality.

Appraisal Costs

Appraisal cost includes the cost of inspections, testing, and reviews. This money is spent when the product is developing or when build is ready but before it is released to client

Failure Costs

All costs associated with defective products that have been delivered to the client. The failure costs involve cost of repairing products to make them to meet requirements.

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Rohit kakria
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